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Owned and operated by Home Lounge Pro, our team is ready to help with orders, product questions, or home theater planning.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something is not right with your home theater seat, projector, or screen, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
Yes, exchanges are available within the return window. If you need a different projector screen size or a different seating configuration, contact our team and we will walk you through the process.
How do I choose the right projector screen size for my room?
Screen size depends on your viewing distance and room dimensions. As a general guide, measure the distance from your seating area to where the screen will be mounted, then check the product specs for recommended throw distances. Our team is happy to help you find the right fit.
Do your home theater seats require assembly?
Most of our home theater seats arrive with some assembly required, though many models feature straightforward modular designs. Each product listing includes assembly details, and our support team can answer specific questions about any model.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quick Responses
Our team aims to reply to every inquiry within one business day so you can plan your setup with confidence.
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Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your space? Our 30-Day Returns window gives you time to decide, backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days and delivery in 5 to 8.
